From late 2019 into early 2020, Australia experienced some of the country’s most severe bushfires to date. The fire situation worsened significantly through December and January as fires merged into mega fires, bringing the greatest challenges for containment, and causing meteorological changes.  At least 34 people died in the bushfires since October, most in January, and it is estimated more than a billion native animals were killed. The devastation added to existing pressures on Australia’s unique ecosystems, as well as the country’s economy.

The Xylem Oceania team stepped up in the face of this devastation and organized a fundraising campaign via payroll deduction with Xylem matching. Through their efforts, $20,060 was donated to the Australian Red Cross on Friday, February, 28th.  Globally, colleagues also came together to support the response to the wildfires, contributing to a matched fundraiser which raised an additional $3,365 for the Australian Red Cross.

On January 12th, 2020, the Taal volcano, located 60KM south of Manila on the island of Luzon, erupted and spewed ash up to 14KM in the air, forcing nearly a million people to evacuate.

Xylem teams in the Philippines, together with their families, have shown their dedication to the Watermark mission by supporting the relief and recovery efforts in affected communities through both volunteerism and giving. Xylem volunteers worked with global non-profit partner Planet Water Foundation to install five AquaTowers and two AquaBlock emergency water filtration systems at schools and community centers that are serving as shelters for displaced families and individuals.  Xylem’s donated water filtration systems are now providing clean, safe water more than 5,700 displaced people, and going forward will also support the drinking water needs of thousands of additional students and community members that attend these schools and community centers.

In addition to their work to provide clean water, Xylem volunteers collected supply donations, distributed relief items at the evacuation centers, and worked at a soup kitchen to provide meals at one location.  Teams also raised funds among colleagues and stakeholders, both locally and around the world, to support the Philippines Red Cross, which is responding by providing shelter, food, and necessary aid to those who have been displaced.

In the aftermath of Hurricane Dorian, large numbers of people have been left without safe drinking water. With Xylem’s capabilities in water technology, we are supporting the urgent-response efforts by Mercy Corps, Americares, and the Red Cross, in coordination with NEMA (National Emergency Management Agency), Bahama Water and Sewage Corp, and Grand Bahama Utility. We are deploying technologies to accelerate pumping, along with manpower and expertise in support of their efforts. 

The Midwestern United States has been experiencing major floods since mid-march 2019, primarily along the Missouri River and its tributaries, resulting in over $2.9 billion in property damages and in the death of 3 people.

Our local commercial teams, in cooperation with Red Cross, have created a campaign to raise money for communities devastated by the flooding and are providing basic life necessities to those most impacted.

Cyclone Idai struck Zimbabwe from 14th - 16th March 2019. The flooding destroyed homes and caused widespread devastation. More than 800,000 people were displaced due to extreme flooding in the city of Beira and Chimanimani.

In the wake of this disaster, our South Africa team has been deploying dewatering equipment & clean water (Aqua Pods) to assist the government with rescues and cleanup. In addition, the Xylem team has been collecting donations and in-kind equipment to assist those in need of immediate aid.

In February of 2019, heavy rains resulted in the collapse of a dam wall leading to the flooding of underground mining tunnels, trapping over 70 gold miners.

The Xylem South Africa team immediately responded to this disaster by providing humanitarian support to the trapped miners and dewatering equipment to dewater the tunnels. Technical experts were also sent to the mines to provide any assistance with the rescue operation.

Montreal, Canada faced one of the worst floods in years as a dike was breached in Sainte-Marthe-sur-le-Lac, Quebac, a suburb west of Montreal, sending over 5000 residents fleeing to higher grounds. Fortunately, no one has been seriously injured in the flooding, but the disaster has left thousands displaced from their homes.

Xylem employees and field technicians have been volunteering by filling sand bags and using dewatering equipment to dewater areas devastated by flood water. In addition, Xylem has partnered with Red Cross to provide donations for immediate needs to those in need from disaster and displacement.

Monsoon rains trapped a youth football team in a chamber for 18 days, deep within a flooded cave system in the Chiang Rai province of Thailand in July. Amid fears of rising water, dewatering the caves was critical to getting the team out alive.

Our experts assisted the extraordinary efforts of the local authorities and first responders by reconfiguring the water pumps on-site to increase the dewatering flow rate by 40 percent. This helped lower water levels and ultimately supported the Thai Navy SEALs and international cave diving experts in reaching the 12 boys and their coach.

Extreme rainfall caused a hydroelectric dam to collapse in the Attapeu Province of Laos, sending flash floods through downstream villages and displacing thousands of residents. In the aftermath, Xylem volunteers supported the efforts of the Lao Red Cross, by working with our NGO partner, Planet Water, to supply critical, clean, water to the local community, including local schools and a health center. 

The team built a series of water towers to filter, treat and store water for drinking. In addition, Xylem colleagues in Malaysia raised funds for humanitarian aid and donated additional clothing, food and cooking utensils for Laos dam collapse victims.

A series of earthquakes struck the Indonesian island of Lombok, Indonesia this summer, killing and injuring hundreds and leaving hundreds of thousands homeless and without access to clean water. 

To supply clean drinking water to those displaced, Xylem employees, together with Planet Water, quickly deployed water filtration tower projects and an AquaPod clean water system for use by the thousands of people living in relocation camps.

Severe monsoon rainfall resulted in the southern Indian state of Kerala experiencing its worst flood in 100 years in August, killing hundreds and displacing almost a million people. 

Our dewatering experts joined the teams on the ground and flew in high volume water pumps from Dubai. These powerful dewatering pumps operate independently of the power grid to help remove floodwater. They were installed on barges to dewater low-lying areas, aiding in recovery of flooded schools and fields.

Local fundraising efforts provided water sanitation kits, food and other assistance to victims of the flooding. 

In September, Typhoon Mangkhut – the most powerful storm of the year – hit northern Luzon, the biggest island in the Philippines, causing catastrophic flooding and landslides.  

Xylem coordinated with the Red Cross and government authorities to offer support, including with our equipment and technical expertise. Xylem colleagues also organized a local drive to collect relief goods and cash donations.  

In North and South Carolina, U.S., Hurricane Florence caused historic rainfall and catastrophic flooding this fall, wiping out power for nearly 800,000 people in the area. In advance of the storm, the local commercial Xylem team deployed a series of dewatering pumps and equipment across North America to our customers to withstand the weather, protect critical infrastructure and enable a quicker recovery from the storm.

As part of our humanitarian work, we were proud to support the emergency response efforts through our Watermark partnerships with Mercy Corps and Team Rubicon. Team Rubicon is a non-profit that unites the skills of military veterans and first responders. 

Following the hurricane, they spearheaded a campaign to send relief items, including lanterns and solar chargers, food and water, to those in greatest need of aid. A Xylem employee donation drive and a partnership with iHeart Radio in Atlanta to champion their call for bottled water donations were also central to our response.