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Xylem has a unique position in the water sector, reaching across both the water and the wastewater cycles with the most comprehensive portfolio of technology and services in the industry, backed by unparalleled applications expertise. This gives us a powerful vantage point and opportunity to drive break-through innovation and solve water challenges holistically, through increasingly interoperable solutions.

Innovation at Xylem

Innovation is at the core of our strategy at Xylem, as we work with our customers and other partners to develop break-through technologies and solutions.

Our Approach to Innovation

Our comprehensive approach to innovation comprises five strategic pillars.

2020 Innovation Highlights

In 2020, we took a number of meaningful steps to expand the sustainability impact we drive with innovation.

Solving Water through Digital Optimization: Cincinnati, OH

The Metropolitan Sewer District (MSD) of Greater Cincinnati serves an Ohio population of more than 850,000 spread out across 290 square miles. Like many large cities, Cincinnati MSD operates combined stormwater and sanitary sewer systems, some of which were built more than a century ago. These systems were built to collect rainwater runoff, domestic sewage and industrial wastewater in the same pipe. Whether by design, or due to infiltration and inflow of stormwater, they have a tendency to overflow, discharging untreated sewage into local waterways or flooding streets and basements.

Xylem worked with MSD to implement Xylem’s Wastewater Network Optimization solution that utilizes a combination of sensors and weather data to create a real-time decision support system (RT-DSS) that delivers automated, optimized control of existing assets to reduce sewage overflows, improve storage and maximize treatment plant operations during wet weather.

Read More in the 2020 Sustainability Report

Open Innovation Partnership Approach

Xylem’s unique position in the water sector enables us to be the “connector” that brings together best-in-class partners to drive innovation.

Connected Products, Product Security and Data Privacy

Xylem is committed to addressing the security needs for all of our solutions through continuous improvement. 

Product Life-Cycle

Sustainability is embedded throughout the life cycles of Xylem products, from
development and manufacture to proper disposal of used equipment.

Product Safety

Xylem customers, communities and employees trust us to deliver safe products. We honor this trust by making the safety of our products a top priority

Partnership Spotlight: Esri

Xylem has teamed with Esri, the global leader in location intelligence to develop joint solutions and to partner commercially. A recent collaboration example involves a U.S. water utility, for which we deployed artificial intelligence (AI)-powered pipeline analysis technology to reduce operational costs by $70 million — or nearly 80 percent — and bring down pipeline failures by 400 percent. The approach was one of the first in North America to effectively model the future of the water network, and reliably predict pipe failures before they happen.

The breakthrough came from deploying an AI-based solution from Xylem to analyze data from the utility’s system built on Esri’s ArcGIS® Enterprise. Results allow water operators to prioritize and stage pipeline replacement, lowering costs and reducing customer impacts by targeting the most critical and deteriorated pipes.

Read more in the 2020 Sustainability Report