SonTek Total Care Customer Service
Committed to providing the highest level of support for our customers
Need to report a problem or have a general question about your SonTek system? You've come to the right place!
If you are out in the field and need emergency help, call us at +1-858-546-8327. If it is outside our normal business hours, follow the instructions to be connected to one of our on-call support staff, who will be happy to help.
Whenever you contact SonTek, please be sure to include the serial number of your system. That will help us get to your customer records faster, and give you the timely response you need.
Repair Status Update
If you need a status report on a repair or calibration you recently sent in, this is the place to start. Click through to get the latest information on where your instrument stands in the queue and when you can expect the repair process to be completed.