System Overview
Avensor is built for water infrastructure assets
Xylem has in-depth experience and expertise in providing SCADA and monitoring systems for our customers and is leading the industry with smart water technology and decision intelligence solutions.
System Monitoring
At Xylem, we understand the importance of keeping your equipment up and running. Therefore, Xylem monitors Avensor application 24/7 using our Network Operations Center. This ensures high system availability as well as system support when needed.
Cybersecurity
Ensuring the security of connected products and data is essential for our customers. Xylem recognizes this and works actively to ensure data security for our products and services. Xylem uses private cellular networks that keep communications separate from public internet usage and only works with world-class partners.
Features
Features
Plug-and-play functionality
Easily connect supported devices through Modbus (RS485, RS232 or TCP), or other device via analogue and digital inputs
Alarms and data
Accurate real-time data and early warnings from connected devices for carrying out data-driven service operations
Alarm management
Alarms from devices are easily sent to the right people through text messages, email or app notifications. Alarm acknowledgement in the app or via SMS
Station and site overview
Monitor your stations and sites through connected assets. View data and alarms, including history, location data, and more
Analytics
Avensor’s analytics capability enables you to visualize and make decisions from the data collected. Possible to export data for analysis in other tools
Mobile app
Get easy remote access at any time on any device
24/7 system monitoring and support
Xylem monitors the Avensor service 24/7 to ensure system availability. Remote and onsite support from Xylem and its service partner network is available on demand
Connecting Avensor to other systems
Add data and insights to your other systems by using Avensor machine to machine API or AvensorOPC connector.
Device types
Avensor also provides the ability to create custom Modbus devices.
AvensorOPC
Connecting Avensor to other systems
Add data and insights to your other systems by using Avensor machine to machine API or AvensorOPC connector.
AvensorOPC
Avensor users with other system like SCADA, BMS or Asset Management Systems can in an easy way take advantage of the information and insights from Avensor, also in these systems. AvensorOPC makes this integration easy. AvensorOPC supports the widely used OPC UA machine to machine communication protocol for industrial automation. The Avensor OPC server interface is easy to use, it has clear and easy naming of the tags and data that can be imported. Once the integration is made, it is easy to connect other supported devices. This provides a more time and cost efficient way of working compared to traditional Modbus mapping integration.
Compatible Devices
Compatible Devices
|
Supported Device |
Connection |
Maximum allowed per modem |
|
APP 411 |
RS-485, Ethernet |
1 (support for XPC system up to 8 pumps) |
|
APP 412 |
RS-485, Ethernet |
1 (support for FLEX system up to 8 machines) |
|
APP 521 |
RS-232 |
1 |
|
APP 541 |
RS-232 |
1 |
|
Analog input (AI) |
Signal leads |
2 |
|
Aquavar IPC |
RS-485 |
4 |
|
DCM 711 |
RS-485, Ethernet |
1 |
|
Digital input (DI) |
Signal leads |
1 |
|
Digital output (DO) |
Signal leads |
2 |
|
EcoTouch |
RS-485 |
1 |
|
FGC 313/323 |
RS-232 |
1 |
|
FGC 401/411/421 |
RS-232, RS-485 |
1 |
|
FPG 415 |
RS-485, Ethernet |
8 (via RS-485) |
|
FPG 411/412 |
RS-485, Ethernet |
8 (via RS-485) |
|
FPG 413/414 |
RS-485, Ethernet |
8 (via RS-485) |
|
Godwin PV102P |
RS-485 |
8 |
|
Hydrovar |
RS-485 |
8 |
|
MAS 711 |
RS-485 |
8 |
|
MAS 801 |
RS-485 |
4 |
|
MagFlux |
RS-485 |
8 |
|
MyConnect |
RS-232, RS-485 |
1 |
|
PS 220 |
RS-485, Ethernet |
8 (via RS-485) |
|
SENECA Digital Input 5/10 ports |
RS-485 |
8 |
|
SENECA Analog Input 8 ports |
RS-485 |
8 |
|
SRC 311 |
RS-485 |
8 |
|
SmartRun Gateway |
RS-232, RS-485 |
1 |
|
TurboLIGHT |
RS-485, Ethernet |
1 |
|
XAM 912 |
RS-485 |
1 |
|
Xylem Lowara EPAX Mobile Heater |
RS-485 |
1 |
Custom Device Type
|
RS-232, RS-485, Ethernet |
8 (via RS-232 or RS-485) |
It is possible to retrieve data from more than one device in a system even if the maximum number of connected devices is one:
- The Concertor™ XPC system includes one controller and up to seven gateways. The controller retrieves data from the gateways. When the controller connects to the modem, Avensor retrieves data from all devices in the system.
Requirements
- The RS-232 and the RS-485 devices cannot be connected at the same time.
- It is possible to connect the digital input device or the analog input device with the other devices that use RS-232, RS-485, or Ethernet connection.
Updates
Updates
Avensor, version 1.40, February 17th, 2022
Key features in this release
- New enhanced station dashboard design
- User defined descriptions for custom device now shown in live data
- Taron updates to overview card
Avensor, version 1.39, February 3rd, 2022
Key features in this release
- Weather forecast card in station overview implemented
- Successful pump cleaning attempts now shown in analytics for SRC311, APP411 and FPG411/FPG412
Avensor, version 1.38, January 21st, 2022
Key features in this release
- Added support for Xylem Optimyze™
- High resolution counter enabled for CCD401
- Custom Device Type volume in Analytics presented per Time Unit
- Data from custom device types is visible in Analytics
- Added total volume in Analytics for APP521/541
- SRC 311 pump speed can now show negative values
Avensor, version 1.37, December 21st, 2021
Key features in this release
- New alarms and data points added for XAM912/Nexicon
- Multiple enhancements on DPCD (decreased pump capacity detection) charts
- All pumps shown as default in station live data
- Added driving instruction to the station location ("take me there")
Avensor, version 1.36, December 9th, 2021
Key features in this release
- Added support for Sanitaire Taron
- Added pulse counter functionality for digital input
- Multiple Modbus TCP device support
- New CCD401 software for enhanced stability in connectivity
Previous Updates
Avensor, version 1.35, November 10th, 2021
Key features in this release
- Control function enabled via CCD401 digital output ports.
Avensor, version 1.34, November 10th, 2021
New features and improvements implemented in this release:
Key features in this release
- Added timer on “Disable Alarm Monitoring service” (options: 1h, 2h, 4h, 24h, Indefinitely)
Avensor, version 1.33, October 28th, 2021
Key features in this release
- Light or dark mode theme can now be selected in web and the mobile apps
- Redesign of main dashboard with a new stats chart added; top 5 stations with highest number of alarms
- New device support: EPAX Heater
Avensor, version 1.31, September 16th, 2021
Key features in this release
- Added support for Wedecos UV unit controller EcoTouch
- Increased number of data points that can be added for a custom device
- Chart settings stored in Analytics. This gives the users the benefit of creating customized analytics settings per station (filters, resolution, periods, etc.)
Avensor, version 1.29, August 18th, 2021
Key features in this release
- Device control implemented for FGC411: Set off/auto/semi-auto mode (i.e. run one pump cycle) and alarm reset
- Charts have all the controls accessible in fullscreen for better and more convenient analysis
- New alarm now notifies users if external power to modem is lost (CCD401 only)