Field Service Technician LCS Millwight

Sales | Kempton Park,
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The successful candidate will be responsible for, but not limited to the following duties:

  • Carry out professional service and emergency repair work on pumping and associated equipment at the customers’ premises and at the workshop.
  • Maintain all relevant documentation and reports for work undertaken, consistent with company policies and quality assurance procedures.
  • Maintaining working environment and vehicle so that it conforms to all necessary ESH requirements.
  • On-site commissioning and control panel settings to application requirements.
  • Inspect and test products prior to dispatch to customers.
  • Maintain service records using written records for future reference and to comply with all Quality Assurance Procedures.
  • Provide timely and accurate advice and feedback to support staff and customers on service and product related issues both orally and in writing where required.
  • Participate in departmental meetings and provide input on rental activities.
  • Actively participate in audits for QA and ESH systems and practices.
  • Perform standby duties.


  • Matric (Grade 12)
  • Qualified Millwright that has exposure to diesel engines with a minimum of ten years’ experience, of which 5 years must be in a customer facing field service environment.
  • Exposure to 400V control systems essential. Exposure to auto electrical control circuits will be beneficial.
  • Computer literate and proficient in the MS office suite of programs
  • Valid driver’s licence code 08 or higher.
  • Valid passports and willingness to travel.
  • Exposure to CAT, Perkins, and Volvo industrial engines.
  • The position is based in Richards Bay

Skills & Competencies

  • Excellent problem-solving abilities.
  • Excellent communication skills
  • Demonstrated ability to identify, locate and repair faults in auto-electrical control equipment.
  • Be able to work in a team environment.
  • Result orientated, whilst still being committed to fulfilling the requirements of Xylem’s QA and ESH programs.
  • Passionate about continuous improvement and service excellence.
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