Against a backdrop of rising needs and insufficient resources, decision intelligence offers powerful new tools to help utility leaders achieve superior performance as they serve their communities. These solutions can help improve cash flow and service affordability, ensure compliance and operating
performance, and build system resilience. 

Decision intelligence can increase free cash flow by increasing revenues and decreasing non-payment events, lowering spend on inputs such as energy or chemicals, and lowering capital outlays — all while achieving equivalent or better operational performance. Recent implementations have helped clients avoid new debt issuance and rate increases that would have negatively impacted the community.

Decision intelligence can take the guesswork out of managing complex systems. With real-time data, real-time analysis, and real-time control, operators can ensure that systems function within critical parameters, delivering regulatory compliance and improving operating efficiency. Recent implementations have helped clients resolve regulatory issues in water and wastewater and improve progress on Board-level key performance indicators — all while reducing capital or operating costs.

Decision intelligence can position utilities to better weather changing future conditions. With a deeper understanding of how external factors influence operating parameters and the ability to analyze millions of potential scenarios in real time, utilities can manage the uncertainties inherent in planning for the future while operating in the present, ensuring that system risks are managed in the most cost-effective way.