ERP Subject Matter Expert

Essential Duties/ Principal Responsibilities:

• Audits integrity of master data and LN ERP system parameters; directs functional groups to execute where gaps are found or change is required
• Supports P2ID and O2C-WS through a tenacious focus on transactional connectivity and discipline
• Partners with all MG operational workstreams, Customer Service, IT, Accounting & Finance to ensure processes are as efficient as possible to facilitate customer satisfaction
• Partner with various business units as well as IT staff and Infor technical teams to determine the root cause of system issues and drive sustainable solutions
• Audit ERP system to correctly identify and rectify any inconsistencies and gaps. True north is to fully exploit system capabilities and eliminate manual processes
• Act as a liaison between Operations, IT, and the Infor ERP Support team to provide a transparent view to leadership of workstream health and progression toward operational excellence
• Vocal leader for ERP issues or enhancements, including participating in User Acceptance Testing
• Provides guidance, mentoring, and trains end-users on ERP system disciplines
• Work and communicate effectively with diverse, cross-functional teams in order to advance MG TEAM self sufficiency
• Other responsibilities as assigned by Manager

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• BA Degree in Information Technology, Data Analytics, Supply Chain, Engineering, Business Operations. Relevant work experience will be considered in lieu of a degree
• 5+ years of experience in a manufacturing environment
• 2+ years of experience with process creation and standardization, continuous improvement
• Demonstrated leadership by example
• Inventory Control and inventory flow management experience a plus
• Demonstrated experience with end-to-end ERP system manipulation, LN a strong preference
• Highly analytical, ability to concisely communicate with data and offer solutions