ERP Subject Matter Expert

Operations | Morton Grove, IL, United States
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Job Details

Essential Duties/ Principal Responsibilities:

  • Audits integrity of master data and LN ERP system parameters; directs functional groups to execute where gaps are found or change is required
  • Supports P2ID and O2C-WS through a tenacious focus on transactional connectivity and discipline
  • Partners with all MG operational workstreams, Customer Service, IT, Accounting & Finance to ensure processes are as efficient as possible to facilitate customer satisfaction
  • Partner with various business units as well as IT staff and Infor technical teams to determine the root cause of system issues and drive sustainable solutions
  • Audit ERP system to correctly identify and rectify any inconsistencies and gaps. True north is to fully exploit system capabilities and eliminate manual processes
  • Act as a liaison between Operations, IT, and the Infor ERP Support team to provide a transparent view to leadership of workstream health and progression toward operational excellence
  • Vocal leader for ERP issues or enhancements, including participating in User Acceptance Testing
  • Provides guidance, mentoring, and trains end-users on ERP system disciplines
  • Work and communicate effectively with diverse, cross-functional teams in order to advance MG TEAM self sufficiency
  • Other responsibilities as assigned by Manager

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • BA Degree in Information Technology, Data Analytics, Supply Chain, Engineering, Business Operations. Relevant work experience will be considered in lieu of a degree
  • 5+ years of experience in a manufacturing environment
  • 2+ years of experience with process creation and standardization, continuous improvement
  • Demonstrated leadership by example
  • Inventory Control and inventory flow management experience a plus
  • Demonstrated experience with end-to-end ERP system manipulation, LN a strong preference
  • Highly analytical, ability to concisely communicate with data and offer solutions
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