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Regional GBS Program Manager, Americas

Operations | Chihuahua, Mexico, Mexico
Job Details Apply
Job Details

The Role: Xylem seeks to hire a Regional Global Business Services (GBS) Program Manager who will also be responsible for the development of sourcing strategies for selected indirect categories. This position requires a good understanding of outsourced procurement services related to Indirect Spend, including experience of Category Management (in particular MRO, Office suppliers, EH&S and other)  with a good understanding of the regional vendor base and industry trends. Experience of working with global business partners and stakeholders in different regions (EMEIA, Americas, APAC) is essential. 

Essential Duties/Principal Responsibilities:

  • Implementation and execution of processes (Source to contract and Purchase Requisition to Purchase Order) across all Indirect Category verticals.
  • Regular stakeholder engagement to drive adoption, chairing regular business reviews with all key sites.
  • Monitoring and taking action of SLA’s and deliverables from outsourced Partner.  
  • Support execution of SOX compliance requirements.
  • Co-ordination of Vendor/User Master Data requests and changes.
  • Support the technological development to enable S2C & PR2PO process efficiency.
  • Evaluate and identify process optimization through continuous improvement tools and techniques, with a primary focus on Digitization
  • Regional Category Management activities (MRO, OS, EHS)
  • Strategic Relationship Management of key supply partners
  • Lead a team of tactical and strategic outsourced associates (approx. 5)
  • Develop and execute Regional Category Strategy in line with business needs
  • Achievement of year on year productivity and Procurement KPIs, including but not limited to:
    • Cost Savings
    • Working capital improvements (payment term optimisation)
    • Supplier Reduction
    • Sustainability
    • Preferred supplier spend concentration
    • Risk Mitigation actions

Personality Attributes / Key Skills

  • Entrepreneurial Continuous Improvement Mind-set.
  • Proven Negotiator at all levels.
  • Working cross functionally across a complex organizational structure
  • Strong customer service focus when dealing with internal and external stakeholders
  • Excellent interpersonal and communication skills
  • Strong Supplier Relationship management skills
  • Excellent time management skills and the ability and willingness to multi task
  • Flexibility and readiness to adapt to changing priorities
  • Ability to work independently and with a team
  • Project Management skills
  • Experience in creating and managing supplier contracts
  • Attention to detail, accuracy, work under pressure to deadlines, sense of urgency.

Minimum Qualifications:

  • Bachelor Degree in Business, Supply Chain, or related discipline (Masters Preferred)
  • Multiyear experience in Project Management and/or Category Management (Indirect Preferred)
  • Multiyear experience in supporting and coordinating cross-functional teams (e.g. Operations, Finance, Legal, etc.)
  • Experience working with Global Business partners in global regions (EMEA, Americas, APAC)
  • Ability to quickly establish credibility across the organization and to engage and influence others to ensure the most effective and efficient solutions are implemented.

  

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