It looks like you are coming from United States, but the current site you have selected to visit is South Africa. Do you want to change sites?

Yes, please. No. Keep me on the current site.

Regional GBS Program Manager, Americas

Operations | Chihuahua, Mexico, Mexico
Job Details Apply
Job Details

The Role: Xylem seeks to hire a Regional Global Business Services (GBS) Program Manager who will also be responsible for the development of sourcing strategies for selected indirect categories. This position requires a good understanding of outsourced procurement services related to Indirect Spend, including experience of Category Management (in particular MRO, Office suppliers, EH&S and other)  with a good understanding of the regional vendor base and industry trends. Experience of working with global business partners and stakeholders in different regions (EMEIA, Americas, APAC) is essential. 

Essential Duties/Principal Responsibilities:

  • Implementation and execution of processes (Source to contract and Purchase Requisition to Purchase Order) across all Indirect Category verticals.
  • Regular stakeholder engagement to drive adoption, chairing regular business reviews with all key sites.
  • Monitoring and taking action of SLA’s and deliverables from outsourced Partner.  
  • Support execution of SOX compliance requirements.
  • Co-ordination of Vendor/User Master Data requests and changes.
  • Support the technological development to enable S2C & PR2PO process efficiency.
  • Evaluate and identify process optimization through continuous improvement tools and techniques, with a primary focus on Digitization
  • Regional Category Management activities (MRO, OS, EHS)
  • Strategic Relationship Management of key supply partners
  • Lead a team of tactical and strategic outsourced associates (approx. 5)
  • Develop and execute Regional Category Strategy in line with business needs
  • Achievement of year on year productivity and Procurement KPIs, including but not limited to:
    • Cost Savings
    • Working capital improvements (payment term optimisation)
    • Supplier Reduction
    • Sustainability
    • Preferred supplier spend concentration
    • Risk Mitigation actions

Personality Attributes / Key Skills

  • Entrepreneurial Continuous Improvement Mind-set.
  • Proven Negotiator at all levels.
  • Working cross functionally across a complex organizational structure
  • Strong customer service focus when dealing with internal and external stakeholders
  • Excellent interpersonal and communication skills
  • Strong Supplier Relationship management skills
  • Excellent time management skills and the ability and willingness to multi task
  • Flexibility and readiness to adapt to changing priorities
  • Ability to work independently and with a team
  • Project Management skills
  • Experience in creating and managing supplier contracts
  • Attention to detail, accuracy, work under pressure to deadlines, sense of urgency.

Minimum Qualifications:

  • Bachelor Degree in Business, Supply Chain, or related discipline (Masters Preferred)
  • Multiyear experience in Project Management and/or Category Management (Indirect Preferred)
  • Multiyear experience in supporting and coordinating cross-functional teams (e.g. Operations, Finance, Legal, etc.)
  • Experience working with Global Business partners in global regions (EMEA, Americas, APAC)
  • Ability to quickly establish credibility across the organization and to engage and influence others to ensure the most effective and efficient solutions are implemented.


Apply Now