Customer Service Representative (1)

Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs Xylem’s well-known global brands have served the water market for many decades with products sold in more than 150 countries. The Company's more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Xylem does business with more than 40 market-leading product brands.

For more information on how Xylem can help you, go to www.xylem.com

XYLEM Hungary Kft. is looking for a new colleague for the following position:

Customer Service Representative  

TASKS

• Supporting customer service and logistics processes
• According to the related processes of the company, check and enter customer orders into ERP system
• Preparing PO-s based on customer orders, handling and keeping track of confirmation
• Keeping contact with customers, suppliers in customer service & logistics related cases
• Creating order acknowledgments in the ERP system and sending it to the customer
• Registering deliveries and managing the related administrative tasks
• Collection of transport documents from customers
• Handling of returns and logistics claims of missing goods/damaged goods/delays
• Handling modification requests
• Checking suppliers’ incoming invoices
• Invoicing (goods, services, orders)
• Preparing reports

REQUIRED SKILLS / EDUCATION / QUALIFICATIONS 

• Experience 2+ years relevant working experience
• Advanced communication level in English (both written and verbal)
• Good IT skills (MS Office)
• Attitude & disposition Customer Service and/or Logistics Experience
• Customer focused attitude
• Strong problem-solving skills
• Good organizing and time management skills
• Supportive attitude, develops and maintains positive relationships with all business partners
• Excellent inter-personal skills
• Ownership of the end to end processes

OUR OFFER

• Contribute to our mission: Let’s Solve Water
  
• We offer you a professional career in one of the leading multinational company, challenging work
• Internal development opportunities
• Excellent atmosphere, friendly environment, teamwork