Business Development Manager

Marketing | Charlotte, NC, United States
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Job Details

Business Development Manager

The Market/Business Development Manager is responsible for formulating growth strategies that measurably improve the business’ market position, drive differentiated customer experiences and achieve financial growth in a particular end customer segment. The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, “white space” opportunities, and develop areas of competitive advantage to drive revenue growth:

  • Serve as a market segment expert, understanding both the broad landscape of the market as well as the granularities of it, including the key players, competitive threats, and levers for success.
  • Drive customer intimacy and brand value by defining and segmenting needs, pain points, buying behaviors, and preferences.
  • Collaborate with different groups to design and execute strategies that generate demand and drive growth through customer acquisition, retention, and win-back.
  • Identify and build the case for the big “strategic bets” for growth in the category, including product development opportunities, expansion in to adjacencies, cross-selling and upselling potential, and new business models.

Essential Duties/Principal Responsibilities:

In collaboration with marketing communications, product management and sales colleagues:

Market Intelligence:

  • Sources and interprets multiple and complex data sets (from internal and external sources) into insights that lead to profitable business actions.
  • Produce a robust multi-year “Market Map” based on identification of under-served customer markets, monitoring of industry trends and high-growth, attractive market/technology drivers.
  • Regularly gathers and analyzes business, market and competitor information and supports the development of the strategic marketing plan.
  • Leads Voice of Customer programs to solve strategic growth questions for the business and sense for latent customer needs.

New Business Development:

  • Develops go to and get-to market strategies for existing products/applications/markets in geographies where market share is low compared to goals and/or are targeted areas for growth.
  • Works closely with the Demand Generation Manager to develop targeted lead generation and brand building marketing campaigns that can be directly attributed to revenue growth.
  • Identifies potential market adjacency opportunities.

Business Development Manager, page 3

  • Works with channel partners to build their business.
  • Partners with sales to identify strategic accounts and provide insights, training, or other support as needed.
  • Performs thorough assessments of the potential for specific new target markets and technology opportunities and develops go-to and get-to market strategies to pursue these opportunities

Growth Partnerships:

  • Builds industry and customer alliances and participates in industry/trade organizations.
  • Identifies potential business partners and scouts for M&A opportunities.
  • Develops content for and/or participates in training events for customers and sales organization.
  • Demonstrates thought leadership by presenting in industry seminars, leading webinars and publishing white papers.

Key Competencies:

(Job Function specific; simplified list with link to full description by Career Stage in MyHR.)

  • Continuous improvement mindset
  • Cross-boundary collaboration
  • Intellectual curiosity
  • Inspiring accountability
  • Analysis and synthesis
  • Customer and market analysis
  • Influence and persuasion
  • Market strategy and planning
  • Sales enablement

Click here to see detailed proficiency level by Job Function and Career Stage.

Key Relationships:

  • ExternalCustomers, third party partners, industry associations
  • InternalMarketing, Product Management, Sales, Service, R&D

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Required Qualifications:

Minimal education & experience, essential skills & abilities and required license/certification to perform this job.

Business Development Manager, Page 4

  • BA or BS in Marketing, Business or Engineering
  • 8-15 years of related experience.
  • Excellent interpersonal and communication skills, including presentation skills.
  • Knowledge of principles and methods for driving growth and value creation.
  • Balance strategic and tactical efforts - Ability to get credible results/wins working one-on-one with sales & ops AND providing a clear 3-5 year framework for accelerating profitable growth.
  • Ability to create followership and influence – get teams rallied around the business especially in sales & product management by informing, listening, convincing, and persuading others to action on key growth initiatives.
  • Collaboration and teamwork. Proven track record of teamwork, innovation and results.
  • Converts theory and insights into specific actions.
  • Ability to manage and organize multiple priorities in a poised, self-driven manner.
  • Superior business perspective, problem solving, and command skills.

Preferred Qualifications:

Additional preferences for a specific position.

  • Pump industry experience highly preferred
  • Sales, Marketing and/or BD background
  • MBA desired
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