AWWA Annual Conference and Exposition (ACE19)

Monday, June 10, 2019 - Wednesday, June 12, 2019
Denver Convention Center, 700 14th St, Denver, CO 80202
Overview Schedule Participating Brands


One company. Endless opportunities to build a smarter utility network.

With Xylem and its trusted family of brands, it’s never been easier to uncover opportunities for innovation and efficiency at every stage of the water cycle.

Visit booth 1503 to learn more about:


Measurement and Communication

Our accurate measurement tools and exclusive communication network provides Xylem’s customers with the ability to monitor their water network, identify problems remotely and quickly, and deploy personnel to more efficiently solve key water issues, such as leaks that might affect the clean water supply for a community. Greater insight and visibility leads to smarter work, which ultimately means less waste in the water supply.


Data and Analytics

We bring together a portfolio of advanced technologies to help customers to better understand the state of their network infrastructure through condition assessments, identify and prioritize problem areas early in the cycle, and allocate resources accordingly to improve their return on investment and extend the life of their assets. This technology-​enabled approach can reduce the capital burden that our customers and their communities face.


Treatment and Transport

Xylem offers a portfolio of products and systems designed to effectively meet the demands and challenges of transporting and treating water and wastewater. From smarter aeration to advanced filtration to fabrication of custom designed solutions, Xylem's experts evaluate the varying needs of customers and help them find the right solutions for their application.


Xylem Watermark

Our mission is to provide and protect safe water resources for communities in need around the world, and educate people about water issues. With a focus on water sanitation and hygiene, water scarcity and water access, water education and disaster relief, we are always looking at ways to make a difference, because every drop counts.




Attend sessions in the ACE Professional Program to learn more ways Xylem and its growing family of brands can help support you as you solve challenges across the smart water cycle. 

Monday, June 10

02:00 PM
- 05:00 PM

3-Hour Technical Session: MON24 - SMART WATER IN ACTION will include the following topics:

02:00 PM
- 02:45 PM

Going Beyond the Meter: Applying AMI Across the Water Cycle   

Chris Thomson, PE (NC & MD), Product Manager – Smart Water Cycle, Sensus, a Xylem brand

Traditionally, advanced metering infrastructure (AMI) was selected by municipalities for the improvements it could make in the metering and billing processes.  With AMI, utilities could eliminate systematic billing errors, significantly reduce estimated bills, and provide customers more information in a timely manner.  Today, many utilities across the country are seeking additional functionality from their AMI system.  This presentation will detail ways in which a traditional AMI system can be augmented to provide value to the utility from source to outfall and across their entire utility water cycle.

02:45 PM
- 03:30 PM

One Utility’s Journey from a One-Way Network to Two-Way Network

First generation advanced metering infrastructure (AMI) systems allowed communication in just one direction – sending data from the meters in the field back to the head end system.  While this was an improvement over manual meter reading or walk-by drive-by systems, a one-way system has its limitations.  For this reason, many utilities are now seeking an AMI system that is capable of two-way communication.  In this session, one utility in the Southeast will describe their migration from a one-way network to a two-way network to provide additional capabilities.  From remote on-demand meter reading, to remote service shutoffs, to over-the-air resolution fixes and firmware downloads, two-way AMI networks now offer a significant upgrade over their predecessors.

03:30 PM
- 04:15 PM

Under Pressure: Reducing Non-Revenue Water and Optimizing Operations

Water distribution pressure is one of the most important factors in a municipal drinking water system.  Pressure impacts water availability, fire flow, customer satisfaction, and water quality if it drops the 20-psi regulatory threshold.  Pressure can also exacerbate non-revenue water, as it directly correlates to real water loss in aging piping networks.  Monitoring pressure is thus vital for public utilities.  In this session, one Western utility will describe their experience with distributed pressure monitoring and how it has helped them locate leaks, reduce non-revenue water, maintain critical assets like pressure reducing valves (PRVs), and optimized utility operations. 

04:15 PM
- 05:00 PM

Using Source Water Monitoring to Preserve a Precious Resource

Source water availability is critical for a region’s growth and sustainability.  An adequate supply of treatable water affects public health, economic growth, environmental conditions, and other key factors.  As populations grow and water availability becomes more important, many utilities are looking for ways to better monitor source water conditions.  This presentation will describe one utility’s experience with monitoring their source water in order to preserve that precious resource.

Tuesday, June 11

10:15 AM
- 10:45 AM

Beyond Traditional AMI – The Smart Utility Network (SUN) Sheds Light Across the Entire Utility Water Cycle

Many utilities today are investing in advanced metering infrastructure (AMI). However, many of these same utilities often don’t realize the breadth of capabilities that a Smart Utility Network (SUN) now offers. In the past, AMI networks were typically used for accurate metering and billing. Today, the Smart Utility Network builds upon traditional AMIs to provide multiple advantages across the full water cycle – and beyond. This presentation will shed light on the possibilities through four specific application examples from four different utilities that had unique problems they were trying to solve in a cost-effective and efficient manner.

10:30 AM

Panel Discussion: Innovation In Water

Solving today's water sector challenges requires critical thinking, innovative ideas, and a collaborative approach among stakeholders to break down barriers and realize results. George Hawkins, Founder and President of Moonshot Partners, hosts an engaging and thought-provoking discussion as teams from utilities, consultants, technology providers, regulators, and academia (the "Family of Five") provide innovative solutions to challenge scenarios in real time.

01:30 PM

Identifying the Potential Risk of Failure of Buried Steel Pipe with Over Deflection

01:30 PM
- 03:00 PM

Changing Gears In the Motor City: A Case Study on Great Lakes Water Authority’s Shift to Proactive Pipe Management

In October 2017, the Great Lakes Water Authority (GLWA) experienced a catastrophic water transmission main failure that impacted service to more than 300,000 customers for nearly four days. GLWA had been developing a proactive Transmission System Integrity Plan since mid-2017, but the plan had not been finalized at the time. GLWA developed a plan to conduct an internal structural condition assessment of this critical main as a pilot project to evaluate use of inspection technology on its infrastructure. This paper includes details of the pipe failure and response, the planning and execution of the condition assessment for this pipeline, as well as the lessons learned that will be applied to the full Transmission System Integrity Program.

03:15 PM
- 03:55 PM

Choosing the Highest Value Leak Detection Approach for Different Objectives and Situations

This presentation will go over the common drivers for leak detection, briefly describe different types of leak detection services, compare the required effort and resolution for multiple leak detection approaches and provide results from case studies where multiple leak detection services were deployed.

Wednesday, June 12

10:00 AM
- 10:30 AM

Quantifying Level of Service Interruption from Water Main Breaks as Consequence of Failure

The abstract discusses monetizing the of consequence of failure by quantifying the service interruption and estimating damage caused by water main breaks. This presentation gives primal importance to the impact on the level of service as the consequence of failure.

02:00 PM
- 02:30 PM

Urban Legends, Snags, and the Unforeseen Issues with AMI and AMR

Many utilities struggle with understanding new technologies and especially the nuances that come with implementing and operating new systems. Although AMR and AMI technology have been around for the past two decades, there is a lot for utilities to navigate and understand in order to be set up for success in using such systems and extracting the complete value. This presentation will provide more clarity about the issues surrounding AMR and AMI and best practices to help utilities better prepare for such system implementations.

02:25 PM

Panel Discussion: Is There Actually a Benefit to Advancing Your Asset Management Program? If so, What Kind of Benefits? Monetary? Other?

This session will feature three engaging panel discussions designed to address the following topics: Is there actually a benefit to advancing asset management practice and if so, what kind of benefits; Why should benefits be measured, how can they be measured and how can the results be communicated; and once I measure benefits, how can I use that information to drive decisions?

03:00 PM
- 03:30 PM

Leveraging Data Science to Tackle Apparent Loss

According to the Water Research Foundation, apparent losses in North American water utilities account for annual water loss of 58,774 MG and annual financial loss of $489M (on average). With water audits providing a top-down approach to estimate real and apparent losses, water utilities are seeking solutions that allow them to locate and address revenue loss as they occur. This session will demonstrate results from a real-time apparent loss software tool that uses a meter-by-meter analytical method now widely in use across the U.S. 

04:00 PM

Guaranteeing Operability for When it Matters Most San Francisco Public Utilities Commission Fire Hydrant Assessment Program

Attendees of this presentation will learn how properly maintaining and managing fire hydrants ensures they will operate correctly when they are needed – and safeguard precious lives and valuable property in emergencies.

04:00 PM
- 04:30 PM

Livin’ Large: Best Practices for C&I Meter Revenue Assurance

Large meters in commercial and industrial services represent 40 to 60 percent of a utility’s revenue. Maintaining meter performance is crucial to operations. However, issues such as piping and flow pattern irregularities and gradual wear can cause mechanical meters to lose accuracy, resulting in revenue losses. This presentation will cover best practices and lessons learned from a utility that not only has an extensive large meter testing program, but whose revenues mainly depend on its large meter population and accurate consumption measurement.

Participating Brands

Participating Brands


Sensus helps public service providers to reach farther by respo​​nding to evolving business needs with innovation in sensing and communications technologies, data analytics and services. ​​


Pure Technologies

Pure Technologies is a world leader in the development and application of innovative technologies for inspection, monitoring and management of critical infrastructure.

Valor Water Analytics

Valor delivers advanced water utility analytics that empower utilities to activate data insights, drive smarter decisions, and optimize system efficiency.

Wachs Water Services

Wachs Water helps utilities optimize control of their aging water distribution infrastructures, which reduces the consequences of failure and improves water quality. 



Focused on supporting pipe network operators in monitoring their infrastructure and optimizing their opera​​tions with patent-protected hardware, wireless data transmission and software services.​


HYPACK is a leading provider of hydrographic survey data acquisition, processing, and visualization software for ocean, coastal and surface water applications. 


MJK Automation develops, manufactures and supplies water instrumentation for control of drinking water, sewage water and industrial water treatment.


Smith-Blair is a leading global manufacturer of fittings that join, repair, restrain, tap and cap pipes for the water, wastewater, gas, oilfield and industrial markets. 


Xylem’s Flygt brand provides customers with a complete range of products and solutions for moving water and wastewater.

Goulds Water Technology

Centrifugal and turbine pumps, controllers, variable frequency drives, and accessories for agricultural, building trades, commercial and light industrial water and wastewater applications.


Xylem’s Leopold brand is a leader in rapid gravity media filtration and clarification solutions for the water and wastewater industry. 


Xylem’s Wedeco brand manufactures reliable, chemical-free, and environmentally-friendly water and wastewater treatment technologies.


Manufactures sensors, instruments, software and data collection platforms for environmental and coastal water quality monitoring and testing.