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Order & Logistics Specialist

Sales | Egypt, Egypt
Job Details Apply
Job Details

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

Xylem Water Solutions SA seeks to appoint a Order & Logistics Specialist, to be established in Cairo, Egypt

The purpose of this position is to provide Order & Logistics for distributors, customers and sales team for Xylem Africa


Check Stock availability

• Checking of stock on the system (Iscala, SAP, ATP & IDMS)

• Checking of stock (physical) with the stores department

Order taking into Iscala/SAP

• Receive purchase order from customer in writing

• Check customer order against quote

• Once the quote matches an order is loaded on the system

• If not, check with Sales/Sales support and customer

Cash On Delivery (COD) customers

• Complete documentation required to open COD account

• Send pro-forma invoice to customer for payments

Order follow ups with procurement and suppliers

• Check on Iscala for updated Estimated time of arrival(ETA)

• If no ETA, follow up with procurement

• Update order status on the system (Red, Yellow, Green)

• Update delivery dates on the system

• Drop shipments, follow up directly with the factory & copy procurement

• In cases where lead times are different from what was on the quote, negotiate with factory to try and get a better lead time

• Conduct weekly back order checks to ensure orders are still on track

Ensure Perfect Order

Adequate stock

• If no stock arrange for airfreight

Item Entry

• Complete documentation for new part number to be loaded on Iscala

• No account issues

• Documentation and Logistics in place

• Incoterms agreed on

Issue Credit Notes

• Complete credit register to get credit number

• Complete credit form

• Issue credit form to stores department for pink slip (Goods return slip)

• Once pink slip has been received from stores, attach to credit form and original invoice

• Submit all documents for authorization

• Once authorization has been given, submit to credit controller for processing

Minimum Requirements

  • National Diploma or Bachelors' degree  in Logistics/Supply Chain Management or equivalent qualification
  • An Engineering qualification would be an advantage
  • 2-3 years’ experience in Order and Logistics
  • Experience in Water Technology & Equipment would be an added advantage
  • SAP and/or Iscala experience will be an added advantage

Key Competencies

  • Customer Service orientated
  • Ability to work under pressure
  • Deadline driven
  • Excellent administration skills
  • Continuous Improvement Mindset
  • Results orientated
  • Team player
  • Good communication skills
Should you be interested in the position and meet the minimum requirements please apply on our careers site.

Only shortlisted candidates will be contacted.

If you do not hear from us within 2 weeks of your application, please consider your application unsuccessful.
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