Low effort deployment with high confidence results

SmartBall is an inline inspection tool engineered to assess water transmission mains and sewer force mains of any material. It simplifies inspection by providing reliable, high-confidence insight into asset condition and location without disrupting operations.

Actionable information

In a single run, SmartBall collects data on leaks and gas pockets as well as pipeline alignment and pressure. The tool is equipped with a highly sensitive acoustic sensor that can detect even pinhole-sized leaks. Early leak detection helps utilities reduce water loss and prevent costly pipeline failures. SmartBall also identifies gas pockets, which can lead to flow disruptions and internal hydrogen sulfide corrosion in force mains. 

SmartBall’s next-generation capabilities include complete pressure profiling and XYZ mapping. The tool delivers unmatched spatial precision with a tactical-grade inertial measurement unit and patented rolling motion. Pressure data also enables analysts to identify significant flow restrictions and assess depth of cover.

Data analysis and accessibility

Using automated analysis, preliminary inspection results are available within one day, so crews can investigate high-risk leaks while still in the field. Following a full analysis, utilities receive decision-ready results in the PipeView web portal, making it easier to visualize, prioritize, and respond to pipeline threats. From there, utility teams can interact with and integrate inspection data directly into asset management workflows. Dig sheets enable crews to precisely locate and address immediate maintenance concerns. Precisely locating these threats minimizes the extent of excavations, lowers repair time, and reduces community disruption.

Utilities also receive accurate 3D pipeline maps that identify conflicts with existing record drawings. Accurate records help utilities avoid accidental utility strikes, protecting workers and preventing pipeline damage. Advanced mapping also enables communities to effectively plan underground utility work while ensuring compliance with regulatory standards.

Operational and service excellence

SmartBall is designed for efficient deployment in live pipelines, collecting data without disrupting operations or water service. This eliminates the need for shutdowns, bypasses, or extensive excavation.  The tool can be launched and extracted through existing access points, travel long distances in a single run, and navigate pipeline features with ease. Active tracking throughout the inspection ensures continuous visibility to prevent lost or stuck tools and support precise location reporting.

Xylem combines the scale and expertise of a global service provider with the responsiveness and reliability of a local partner. With more than 12,400 miles (20,000 kilometers) of SmartBall inspections over the past two decades, we bring deep operational expertise to every deployment. Rigorous safety standards, detailed planning, and strict water quality protection protocols keep people, infrastructure, and water quality protected at every step.