Xylem launches monitoring service that delivers data-driven insights for pumps stations and water assets


Avensor puts pump station performance data in the palm of your hand, enabling real-time monitoring and data-based services

SCHAFFHAUSEN, Switzerland (December 11, 2020) – Xylem, a leading global water technology company dedicated to solving the most complex water issues, has launched Avensor, a cloud-based monitoring system that allows operators to remotely monitor pump stations and other assets from their smartphones, tablets or PCs. This new service makes it easy to connect assets and monitor them in real time, and enables smart decision making based on real-time data and analysis. The service includes 24/7 expert monitoring by Xylem to ensure availability of the application

“With Avensor, Xylem has used its domain and water technology expertise to help customers improve the operations of their pumping systems, throughout the lifecycle of the assets,” said Nils Irestedt, Product Manager at Xylem. “Avensor does this by providing recommendations and delivering data-driven insights about your assets. Xylem Service and our service partner networks are also linked to Avensor, so additional remote and onsite support are available when needed.”

Avensor provides operators of utilities, commercial buildings and residential homes with automatic alerts for the early detection of issues in order to reduce the risk of downtime. Receiving remote data and actionable insights also helps reduce on-site visits and operational expenditures.

The Avensor monitoring solution can be paired with a wide range of pumps, mixers and sensors, including Xylem’s Flygt Concertor® intelligent pumping system. Plug & play with Xylem products and compatible with most equipment used in pump stations, Avensor offers ultimate flexibility including API for integration with customer systems.

In addition, Avensor is an affordable alternative to advanced SCADA systems, where integrating new devices can be complex and costly. Avensor can easily connect your assets leveraging existing systems while protecting your data. Xylem has years of experience deploying remote monitoring systems used by more than 1,500 customers with 15,000 pump stations connected globally.

“Xylem is one of the few companies that can offer end-to-end system responsibility for monitoring and operating pump stations and water-related assets,” said Vikram Nanwani, Vice President, Product Management and Engineering at Xylem. “Xylem pumps already reduce operational costs for our customers, and thereby their environmental footprint. With Avensor, our customers can save even more by making informed decisions based on real-time data.”

Avensor is a digital product that is accessed by users via web and mobile apps, and is updated with new releases, improved features and fixes regularly. Following its success in northern Europe, where connected pump stations are in high demand, Avensor has added new language releases in French, German, Italian, Portuguese, Spanish and ten other European languages.

One of Sweden’s most populous municipalities, Uppsala Municipality, is currently using the Avensor technology to gain extensive insight into its storm water pumping stations. Similar to many other municipalities, Uppsala has several pumps stations with different pumps and equipment in varying ages and systems, some of which are in remote locations with poor connections. This means that before Avensor, those stations had to be visited regularly just to check on their status.

With Avensor, Uppsala Municipality is able to monitor the stations remotely in real-time, get alarms at any malfunction, and has access to more data and details about the assets. They can now plan necessary visits and prepare their service and maintenance resources based on real data. Uppsala Municipality was impressed by the instant effect Avensor had on flood and pump stoppage detection, at a much lower cost, and they have will soon have all storm water pumping stations connected to the Avensor platform.

“We connected our pump stations to Avensor, which is very cost effective and has the flexibility to connect even old equipment of mixed origins, regardless of the size and location of the pump station,” said Johannes Eriksson, Project Lead at Uppsala Municipality. “We are very pleased with our new system. We are now in full control and minimizing the risk of flooding.”

For more information on Xylem’s approach to cybersecurity, visit xylem.com/security.


About Xylem

Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York, with 2019 revenue of $5.25 billion, Xylem does business in more than 150 countries through a number of market-leading product brands. For more information, please visit us at www.xylem.com.