
How 18 utilities are taking a systematic approach to “going digital”
The water sector is at a moment of profound challenge and opportunity. As the sector takes on the escalating challenges of accessibility, affordability, and resilience against climate change, digital solutions have demonstrated the potential to transform water systems. For many utilities, transformation is well underway.
The Ripple Effect whitepaper explores this trend and includes:
- Insights from 18 global water, wastewater, and stormwater utility leaders on the practical lessons they have learned during their digital journeys
- How to put strategy first and avoid the impulse to dive into technology
- How to choose the right team to lead and deploy digital transformation
- How to connect small projects for big wins
- How to show progress and demonstrate ROI
"My biggest piece of advice is to integrate people from the beginning. When people help shape the process, they take ownership. The way we deliver our projects now is completely different from seven or eight years ago. Everybody is at the table. Our technology is no longer a black box.”
Oluwole “O.J.” McFoy,
General Manager of Buffalo Sewer Authority