We know you’re focused on reducing non-revenue water (NRW) and closing the gap between the volume of water you supply and the water you bill your customers each month. Non-revenue water can quickly add up. In fact, in North America, NRW can amount to between 20 percent and 30 percent.
Sources of non-revenue water include:
- Main leaks and storage tank overflows
- Unauthorized use (theft and tampering)
- Unbilled consumption and meter inaccuracy
- Unmetered consumption
- Leak adjustments and bad debt
It’s clear that missing out on revenue due to non-revenue water is no longer acceptable. NRW not only impacts your revenue stream, but it can also have a serious impact on your operational expenses. We work with thousands of utilities to identify the sources of your NRW and provide effective solutions to reduce it.
Our Solution
The first step in addressing non-revenue water is ensuring accurate meter readings. Issues like unmetered water, incorrect billing, delayed leak detection, and unauthorized use can destabilize revenue. Additionally, leaks, bursts, and overflows within your distribution system can lead to significant costs.
To help you address these challenges, we provide a full range of solutions — encompassing metering, measurement, communications, analytics, and inline acoustic pipe detection — to support you from improving revenue assurance to effectively reducing real losses.
Benefits to You
- Helps you remotely identify sources of non-revenue water
- Provides revenue assurance with accurate billing and enabling proactive customer service
- Alerts your utility via alarms to potential acts of unauthorized use
- Identifies areas to reduce flow rate for water leaks and bursts with pressure management
- Enables and bolsters regulatory compliance and water loss programs