Supply Chain

With more than 10,000 Suppliers around the world, we’re aware of the great social and environmental impact of our supply chain. We work in close partnership with our suppliers to adhere and champion responsible business practices that strengthen the environment, global economy and society, creating a safer and more equitable world.

Sustainability is not only the right thing for businesses to do, it is the smart thing to do. Sustainable business practices are key to building a firm foundation to deliver shared value and innovation, uphold high governance standards and drive employee and stakeholder engagement.

We hold our suppliers to the same high ethical standards as we do ourselves. For that reason, all suppliers are expected to adhere to our Supplier Code of Conduct. In accordance with our procurement processes, all suppliers are required to be in alignment with our business standards, product quality, process capabilities, and commitment to sustainability.

2025 Supply Chain Sustainability Goals

Case Study

Safe WASH as part of Supply Chain Resiliency

Xylem shared at World Water Week how addressing WASH with our suppliers is key to not only our Sustainability strategy but also to strengthening our Supply Chain resiliency. Since January 2020, more than 450 of our suppliers have committed to the WASH Pledge.

Water, Sanitation and Hygiene are key elements of Health and Safety across our supply chain; the COVID-19 pandemic made the connection between WASH and business resiliency even more evident.

Procurement teams globally were fast to embrace WASH as a key pillar of our Supply Chain Strategy. In 2021, teams in the Asia Pacific region onboarded 200 suppliers in total with a majority located in India. These teams embedded WASH within their procurement processes, striding past their targets and having a positive impact on their communities.

“Xylem has set a new standard in mobilizing suppliers to take action on water, sanitation and hygiene (WASH) via the WASH Pledge, which will result in a significant impact towards our global goal SDG6:  universal access to safely managed water, sanitation and hygiene.  We applaud Xylem for their commitment to WASH and for raising the bar on leading practice in corporate WASH stewardship.”

Cheryl Hicks, Senior Advisor, WASH4Work, United Nations Global Compact CEO Water Mandate

Committing to People's Health

Suppliers take the WASH Pledge for the workplace

As a water technology company, we believe committing to the WASH (Water, Sanitation and Hygiene) Pledge is the right thing to do, especially as global water challenges are intensifying, placing people and communities around the world at increasing risk. We look forward to working together, with our suppliers, to formalize our commitment to providing access to safe water, sanitation and hygiene in all workplaces in our direct supply chain.

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Drive Supply Chain CSR

Suppliers will disclose sustainability information via EcoVadis (or equivalent) system

Sustainability at Xylem starts with our value system and a principles-based approach to doing business. As a United Nations Global Compact signatory, we operate in ways that, at a minimum, meet fundamental responsibilities in areas of human rights, labor, environment, and anti-corruption. Xylem enacts the same values and principles in our Supply Chain. Our goal is to created a shared commitment with our suppliers towards sustainable supply chains.
Xylem has selected EcoVadis to simplify collaboration with our trading partners in order to assess Corporate social Responsibility (CSR) Worldwide.

“For us, it starts with data” – Austin Alexander, VP Xylem Sustainability and Social Impact

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Reduce our Environmental Impact

Suppliers will provide Scope 1 & 2 GHG emissions and water usage information via CDP Supply Chain

Water is at the very center of global climate change risk. As climate change creates greater hydrological variation around the world, policymakers, regulators and the public are increasingly looking to utility providers to do more to solve critical water challenges for your communities today, and to mitigate growing problems that threaten the future.
The water sector also has an important role to play in the mitigation of greenhouse gas (GHG) emissions.
It is our responsibility to work with our suppliers to make sure we capture the water usage and GHG emissions in our supply chain; that we partner to continuously improve our performance against science-based targets.

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Embrace Diversity

Implement a supplier diversity program in the US and increase diverse supplier spend

Xylem recognizes the importance of Supplier Diversity. We are committed to making it part of our strategic sourcing process by providing opportunities for diverse businesses to participate as partners and suppliers in goods and services. The program proactively seeks to reflect the diversity of our communities and customers we serve. When diverse businesses flourish and prosper, the communities they serve share the benefits. When our communities succeed, we all win.

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Mitigate Sustainability Risk

Engage suppliers in sustainability initiatives through audit program and corrective action plans

Sustainability is not only the right thing for businesses to do, it is the smart thing to do. Sustainable business practices are key to building a firm foundation to deliver shared value and innovation, uphold high governance standards and drive employee engagement.

At Xylem we address Sustainability from an Opportunity and from a Risk Management perspective. We focus on Environment, Health and Safety (EHS), Human Rights, and Business Continuity topics as we qualify and evaluate our suppliers.

We can and are committed to doing much more on this front, stay tuned!