Better Metrology Leads to a Better and More Sustainable Water Supply

Smart Water Measurement with Sensus – a Xylem Brand

At Xylem, we are here to help you improve your demand management capability as a water utility or council. Did you know that 20-40% of households have small water leakages at any one time? When a residential customer does have a leak, 40% of consumption happens at low-flow. These small leakages can account for about 10% of utilities’ consumption, and can also be hard to measure and track with a standard metering system resulting in:

Water wastage
Non-revenue water

Smart water metering can be one of the first steps on the journey to operating a more sophisticated water distribution network.

What is the R-ratio?

The higher the R-ratio number, the more low-flow you catch which means you can hold people more accountable for the water they use.

Having a better R-Ratio on your water metering systems:

Empowers Customers
Reduces Non-Revenue Water
Defers Capital Expenditure
Leads to Lower Tariff Increases
Optimises Revenue
Funds new projects
Secures water for future generations

Calculate Your Total Cost of Ownership

Benefits of a Smart Metering System

Increase customer service top title Increase customer service and satisfaction

customers regular, accurate bills often results in less questions or disputes which is a direct cost-saving and improvement to customer satisfaction
Reduce non-revenue water

A metering system with a higher R-ratio has a higher level of accuracy to track even lower flow rates – as low as 1L/hr
Reduce Maintenance