Frequently Asked Questions
Here are the most frequently asked questions, sorted by category.
If you cannot find the answer to your question on this support page, fill out the Contact Us form and we will be happy to help you.
-
Feature FAQs
Covering an overview of Avensor for Web and Mobile applications
-
Device FAQs
Covering Custom Devices, ATU, Aquavar, Ecotouch, Nexicon, MyConnect and other general device questions.
-
Connectivity FAQs
Covering CCD 401, Digital and Analog Inputs, Digital Output, Modbus, Connectivity issues and general connectivity questions.
-
Administration FAQs
Covering both User and Customer administration, as well as Regional Partner questions.
-
Remote Access FAQs
Covering both remote inspection and remote control questions.
-
Event FAQs
Covering event types including alarms, anomalies, incidents and call list questions.
-
Station FAQs
Covering station management and station model questions.
-
Data FAQs
Covering analytics, live data, API and AvensorOPC questions.