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Sustainability Strategy

Water is a core element of sustainable development. As a company focused on protecting, optimizing and managing water, sustainability is fundamental to who we are and to our business. In 2019, we introduced a new, expanded sustainability strategy that deepens our commitment to advance sustainability across our customer solutions and technologies, our company business practices and operations, and humanitarian work to benefit communities.


Xylem is helping to build a healthier and more water-secure world while creating social and economic value.

  • Serving Our Customers. We provide innovative technologies, solutions and expertise that help our customers solve major water challenges. For example, our solutions enable water reuse and conservation to mitigate water scarcity, reduce water losses and optimize water system assets to improve water affordability, and help prevent stormwater pollution and lower greenhouse gas emissions to help communities build resilience. We are harnessing the power of data and analytics to transform water management and deliver powerful water, energy and cost-savings for our customers and the communities they serve.

  • Building a Sustainable Company. We know that in order to be a company that advances sustainability, we have to be a company with a strong financial foundation that executes with discipline today while also focusing on the future. We operate our business with integrity, minimizing our environmental footprint, ensuring the safety of our people and quality of our products, promoting an inclusive and diverse culture, and partnering with suppliers and organizations that share our values. We still have much to do but we are fully committed to this purpose

  • Empowering Communities. We create social value by providing water-related disaster relief expertise, technology and equipment to communities in need; by educating and raising awareness about water challenges, and inspiring the next generation of water stewards; and by tapping into the passion of our colleagues and stakeholder volunteers to give time to local water-related causes.

Our expanded sustainability approach and commitment allows us to advance sustainability across all fronts and create greater impact for all those we serve. For more on our 2025 sustainability goals and progress, read our 2020 Sustainability report.