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Going Beyond ‘Business as Usual’ for Water Utilities

During the COVID-19 pandemic, water utilities have risen to the top as one of the most highly-impacted industries. On this episode of Through the Water Cycle, Xylem experts Jackie Helfrich, Brian Geegan, Chris Thomson and Travis Smith discuss the inception of Xylem Assist, the company’s new COVID-19 response program. Developed in response to the host of challenges facing water utilities today — such as reduced workforce and increased system clogging and downtime — the program has helped customers maintain business continuity and build resilience amidst uncertain times.

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