Xylem is teaming with leading organizations to shape the future of water.



To bring the best technologies to the market in the quickest way possible, we take a bold, open and collaborative approach to innovation – tapping into the diversity and power of the global water ecosystem to help solve the most challenging water issues.

We partner with leading technology providers, venture capital firms, supplier and distributor partners, industry influencers, government and start-ups from across the water sector and beyond. Together, we’re developing groundbreaking approaches to solve the world’s toughest water and infrastructure challenges. Recent technology partners include:

Enterprise Technology Collaborations

We are partnering with leading technology companies to help the water sector harness data and protect data in bold new ways.




As the renowned global leader in geographic information systems, Xylem is a Platinum partner of Esri, helping to enable Xylem’s transformation to digital solutions and services. Through joint collaboration on technology roadmaps and solution development, Esri and Xylem are working together on new innovative ways to integrate, visualize and analyze multiple sources of data for new solutions across the water network. Joint customer engagements are underway across clean water and wastewater systems, as well as environmental monitoring, dewatering applications, and water equity solutions.


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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. AWS is working to empower the water industry to improve reliability and customer satisfaction, lower operating costs, safeguard critical infrastructure, and decarbonize water. Xylem works with AWS to develop and deploy innovative solutions for water utilities and industrial and commercial customers. Working with AWS, Xylem leverages a variety of innovative and widely adopted technologies to deploy robust, mission-ready, digital solutions for the water industry and to develop new solutions to meet the evolving needs of our customers.



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Dragos, the global leader in cybersecurity for industrial control systems (ICS) / operational technology (OT) environments, has partnered with Xylem to bring best-in-class industrial cybersecurity to critical infrastructure in the water sector. The agreement will see Xylem and Dragos offering co-branded incident response and incident prevention services to Xylem’s water utility customers worldwide. The Xylem-Dragos Incident Response Service builds on Xylem’s robust product security framework, and works in conjunction with utilities’ existing security systems, providing an extra layer of protection. The partnership can also deliver both proactive threat hunting in addition to rapid response, increasing uptime and operational certainty.

PRESS RELEASE - Xylem, Dragos Partner to Bring Cybersecurity Leadership to Water Utilities

Collaborating with Start-ups and Entrepreneurs

We are collaborating with start-ups, entrepreneurs and investors to shape the future of water.



Xylem Innovation Labs creates partnerships with cutting-edge startups and technology companies to equip water system operators around the world with the best technologies in existence. We know that entrepreneurs create amazing technologies every day, and our mission at Xylem Innovation Labs is to work together to bring these innovations to market to ensure a water-secure world.  




Imagine H2O

In 2021, Xylem deepened its commitment to Imagine H2O, the leading water innovation accelerator and ecosystem for water entrepreneurs, including expanding our support to Imagine H2O’s startup Accelerator and joining as the newest partner to Imagine H2O Asia. Xylem Innovation Labs will work across Imagine H2O’s programs to support entrepreneurs pioneering sustainable solutions to the water challenges facing communities and businesses. Imagine H2O’s track record of supporting digital water solutions, combined with Xylem’s technology leadership, is central to this new partnership.

PRESS RELEASE - Xylem Expands Partnership with Imagine H2O to Support Water Innovation Entrepreneurs

Research collaborations

We’re collaborating with leading research organizations and universities to develop the next wave of water technologies – solving water while advancing sustainability and igniting the next generation of water innovators. Key research collaborations include:


Arizona State University (ASU):

Xylem is collaborating with Arizona State University to address some of the world’s most difficult water challenges. Xylem and Arizona State University both highly value sustainability and innovation and this industry-academic partnership enables both institutions to develop progressive solutions that help meet sustainability goals as well as provide global good. Current research areas include resource recovery from water treatment processes, methods to address contaminants of emerging concern, and cybersecurity.



Xylem Technology Hub Singapore:
In January 2020, Xylem launched a new multi-disciplinary center for water, wastewater and energy technologies at the regional headquarters in Singapore. The Hub represents a continued investment in sustainable water technologies, and research at the new center focuses on developing breakthrough technologies in water distribution and water and wastewater treatment. Additionally, the Hub features a customer experience center and training center. Currently, several technology advances are underway in partnership with the Singapore innovation ecosystem.






In 2016 Xylem became a founding sponsor of the Abdul Latif Jameel Water and Food Systems Lab (J-WAFS) at the Massachusetts Institute of Technology. This collaboration puts Xylem at the forefront of research breakthroughs, disruptive ideas, and new startup creation. In 2020, research areas included technology to improve centrifugal pump efficiency, chemical sensing in water and novel high efficiency drip irrigation systems.




Xylem is a consortium member on the LIFE PRISTINE project, which is working to integrate adsorption, membrane filtration, advanced oxidation processes (AOPs) and artificial intelligence tools to create a cost-effective solution for eliminating contaminants of emerging concern (CECs) in drinking and wastewater. The work, carried out with the project partners ACCIONA, Eurecat, NX Filtration and ESAMUR, will demonstrate the potential of UV-LEDs and the role of Xylem’s technology in removing CECs from the water cycle, helping to create sustainable future.

life-cofunded-by-eu.pngThe LIFE21-ENV-ES-LIFE PRISTINE project (with project number 101074430) is co-funded by the European Union. Views and opinions expressed are however those of the authors only and do not necessarily reflect those of the European Union or CINEA. Neither the European Union nor the granting authority can be held responsible for them.


Innovation at Xylem

Xylem is driving innovation to help our customers solve their most pressing water and infrastructure challenges, like accessibility, affordability and resilience to climate change.



Xylem has a unique position in the water sector, with the most comprehensive portfolio of technology solutions in the industry, deep applications expertise and an unparalleled installed base – including more than 80M connected assets. This gives us a powerful vantage point to innovate and solve water challenges holistically. We are accelerating innovation through:

  • Bold collaborations with our global network of leading organizations  
  • Investing in the next generation of breakthrough digital technologies  
  • Advancing innovation capabilities in emerging markets
  • Putting sustainability at the core of our innovation approach

Digital platform    

Our Xylem Vue portfolio of digital solutions creates bold new efficiencies and improvements for our customers. From our smart, connected wastewater pumps and water meters, to intelligent systems and services, Xylem Vue helps solve the most pressing water and infrastructure challenges and delivers transformative outcomes. By bringing together our customers’ data and experience with our best-in-class digital solutions, we unlock powerful insights and actionable guidance – empowering them to achieve their goals faster and more affordably. Learn more about our Xylem Vue digital platform.