Webinar: Water Utility Financial Resilience: How Digital Solutions Can Help Keep Your Revenue Flowing
June 4, 2020
Water and wastewater utilities are facing a rapidly changing landscape because of the COVID-19 pandemic, with the behaviors and finances of both residential and business customers being disrupted on an unprecedented scale. So how can a utility evolve with these challenging times to accommodate the needs of the communities they serve while keeping vital revenue flowing?
This webinar will explore the rapidly evolving financial needs of utilities during the COVID-19 crisis and how applying data analytics and digital solutions can help them ensure both short- and long-term financial resilience.
During this webinar, you will learn about:
Understanding the flow of revenue
Understanding customer nonpayment trends and how to mitigate growing delinquency rates
Leveraging your data to find hidden revenue and stabilizing your financial metrics
Agenda (Moderated by Xylem's Lindsay Birt):
Review of business revenue loss
Assessing and mitigating nonpayment trends
Assessing revenue risk with water demand shifts
Applying data analytics and digital solutions to curb apparent loss