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Customer service representative

Sales | Torokbalint, Hungary, Hungary
Job Details Apply
Job Details

Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs Xylem’s well-known global brands have served the water market for many decades with products sold in more than 150 countries. The Company's more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Xylem does business with more than 40 market-leading product brands.

XYLEM is looking for a new colleague for the following position:

Customer Service Representative

  

TASKS

  • Supporting customer service and logistics processes
  • According to the related processes of the company, check and enter customer orders into ERP system
  • Preparing PO-s based on customer orders, handling and keeping track of confirmation
  • Keeping contact with customers, suppliers in customer service & logistics related cases
  • Creating order acknowledgments in the ERP system and sending it to the customer
  • Registering deliveries and managing the related administrative tasks
  • Collection of transport documents from customers
  • Handling of returns and logistics claims of missing goods/damaged goods/delays
  • Handling modification requests
  • Checking suppliers’ incoming invoices
  • Invoicing (goods, services, orders)
  • Preparing reports

REQUIRED SKILLS / EDUCATION / QUALIFICATIONS

  • Experience 2+ years relevant working experience
  • Advanced communication level in English (both written and verbal),
  • Roman, Russian or other Eastern European language knowledge is advantage
  • Good IT skills (MS Office)
  • Attitude & disposition Customer Service and/or Logistics Experience
  • Customer focused attitude
  • Strong problem-solving skills
  • Good organizing and time management skills
  • Supportive attitude, develops and maintains positive relationships with all business partners
  • Excellent inter-personal skills
  • Ownership of the end to end processes

OUR OFFER

  • Work experience in international company
  • Excellent atmosphere, friendly environment, teamwork
  • Internal development opportunities
  • Competitive compensation package
  • Other benefits
  • Teambuilding events

LOCATION

Törökbálint

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