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System Overview

Avensor is built for water infrastructure assets

Xylem has in-depth experience and expertise in providing SCADA and monitoring systems for our customers and is leading the industry with smart water technology and decision intelligence solutions.

System Monitoring

At Xylem, we understand the importance of keeping your equipment up and running. Therefore, Xylem monitors Avensor application 24/7 using our Network Operations Center. This ensures high system availability as well as system support when needed.

Cybersecurity

Ensuring the security of connected products and data is essential for our customers. Xylem recognizes this and works actively to ensure data security for our products and services. Xylem uses private cellular networks that keep communications separate from public internet usage and only works with world-class partners.

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Features

Features

Plug-and-play functionality

Easily connect supported devices through Modbus ­ (RS485, RS232 or TCP), or other device via analogue and digital inputs

Alarms and data

Accurate real-time data and early warnings from connected ­devices for carrying out data-driven service operations

Alarm management

Alarms from devices are easily sent to the right people through text messages, email or app notifications. Alarm acknowledgement in the app or via SMS

Station and site overview

Monitor your stations and sites through connected assets. View data and alarms, including history, location data, and more

Analytics

Avensor’s analytics capability enables you to visualize and make decisions from the data collected. Possible to export data for analysis in other tools

Mobile app

Get easy remote access at any time on any device

24/7 system monitoring and support

Xylem monitors the Avensor service 24/7 to ensure system availability. Remote and onsite support from Xylem and its service partner network is available on demand

Connecting Avensor to other systems

Add data and insights to your other systems by using Avensor machine to machine API or AvensorOPC connector.

Device types

Avensor also provides the ability to create custom Modbus devices.

AvensorOPC

 

 

Connecting Avensor to other systems

Add data and insights to your other systems by using Avensor machine to machine API or AvensorOPC connector.

AvensorOPC

Avensor users with other system like SCADA, BMS or Asset Management Systems can in an easy way take advantage of the information and insights from Avensor, also in these systems. AvensorOPC makes this integration easy. AvensorOPC supports the widely used OPC UA machine to machine communication protocol for industrial automation. The Avensor OPC server interface is easy to use, it has clear and easy naming of the tags and data that can be imported. Once the integration is made, it is easy to connect other supported devices. This provides a more time and cost efficient way of working compared to traditional Modbus mapping integration.

Compatible Devices

Compatible Devices 

 

Supported Device

Connection

Maximum allowed per modem

APP 411

RS-485, Ethernet

1

(support for XPC system up to 8 pumps)

APP 412

RS-485, Ethernet

1

(support for FLEX system up to 8 machines)

APP 521

RS-232

1

APP 541

RS-232

1

Analog input (AI)

Signal leads

2
(CCD301 only has support for 1)

Aquavar IPC

RS-485

4

DCM 711

RS-485, Ethernet

1

Digital input (DI)

Signal leads

1
(CCD301 supports 1 port,
CCD401 supports 4 ports)

Digital output (DO)

Signal leads

2
(CCD301 has no support)

EcoTouch

RS-485

1

FGC 313/323

RS-232

1

FGC 401/411/421

RS-232, RS-485

1

FPG 415

RS-485, Ethernet

8 (via RS-485)
4 (via Ethernet if using CCD401)
1 (via Ethernet if using CCD301)

FPG 411/412

RS-485, Ethernet

8 (via RS-485)
4 (via Ethernet if using CCD401)
1 (via Ethernet if using CCD301)

 

 

 

FPG 413/414

RS-485, Ethernet

8 (via RS-485)
4 (via Ethernet if using CCD401)
1 (via Ethernet if using CCD301)

Godwin PV102P

RS-485

8

Hydrovar

RS-485

8

MAS 711

RS-485

8

MAS 801

RS-485

4

MagFlux

RS-485

8

MyConnect

RS-232, RS-485

1

PS 220

RS-485, Ethernet

8 (via RS-485)
4 (via Ethernet if using CCD401)
1 (via Ethernet if using CCD301)

SENECA Digital Input 5/10 ports

RS-485

8

SENECA Analog Input 8 ports

RS-485

8

SRC 311

RS-485

8

SmartRun Gateway

RS-232, RS-485

1

TurboLIGHT

RS-485, Ethernet

1

XAM 912

RS-485

1
(support for Nexicon system up to 4 pumps and 2 I/O-modules)

Xylem Lowara EPAX Mobile Heater

RS-485

1



Custom Device Type

 

RS-232, RS-485, Ethernet

8 (via RS-232 or RS-485)
4 (via Ethernet if using CCD401)
1 (via Ethernet if using CCD301)

 


It is possible to retrieve data from more than one device in a system even if the maximum number of connected devices is one:

  • The Concertor™ XPC system includes one controller and up to seven gateways. The controller retrieves data from the gateways. When the controller connects to the modem, Avensor retrieves data from all devices in the system.

Requirements

  • The RS-232 and the RS-485 devices cannot be connected at the same time.
  • It is possible to connect the digital input device or the analog input device with the other devices that use RS-232, RS-485, or Ethernet connection.

Updates

Updates

Avensor, version 1.40, February 17th, 2022

Key features in this release

  • New enhanced station dashboard design
  • User defined descriptions for custom device now shown in live data
  • Taron updates to overview card

Avensor, version 1.39, February 3rd, 2022

Key features in this release

  • Weather forecast card in station overview implemented
  • Successful pump cleaning attempts now shown in analytics for SRC311, APP411 and FPG411/FPG412

Avensor, version 1.38, January 21st, 2022

Key features in this release

  • Added support for Xylem Optimyze™
  • High resolution counter enabled for CCD401
  • Custom Device Type volume in Analytics presented per Time Unit
  • Data from custom device types is visible in Analytics
  • Added total volume in Analytics for APP521/541
  • SRC 311 pump speed can now show negative values

Avensor, version 1.37, December 21st, 2021

Key features in this release

  • New alarms and data points added for XAM912/Nexicon
  • Multiple enhancements on DPCD (decreased pump capacity detection) charts
  • All pumps shown as default in station live data
  • Added driving instruction to the station location ("take me there")

Avensor, version 1.36, December 9th, 2021

Key features in this release

  • Added support for Sanitaire Taron
  • Added pulse counter functionality for digital input
  • Multiple Modbus TCP device support
  • New CCD401 software for enhanced stability in connectivity

Previous Updates

Avensor, version 1.35, November 10th, 2021

Key features in this release

  • Control function enabled via CCD401 digital output ports.

Avensor, version 1.34, November 10th, 2021

New features and improvements implemented in this release:

Key features in this release

  • Added timer on “Disable Alarm Monitoring service” (options: 1h, 2h, 4h, 24h, Indefinitely)

Avensor, version 1.33, October 28th, 2021

Key features in this release

  • Light or dark mode theme can now be selected in web and the mobile apps
  • Redesign of main dashboard with a new stats chart added; top 5 stations with highest number of alarms
  • New device support: EPAX Heater

Avensor, version 1.31, September 16th, 2021

Key features in this release

  • Added support for Wedecos UV unit controller EcoTouch
  • Increased number of data points that can be added for a custom device
  • Chart settings stored in Analytics. This gives the users the benefit of creating customized analytics settings per station (filters, resolution, periods, etc.)

Avensor, version 1.29, August 18th, 2021 

Key features in this release

  • Device control implemented for FGC411: Set off/auto/semi-auto mode (i.e. run one pump cycle) and alarm reset
  • Charts have all the controls accessible in fullscreen for better and more convenient analysis
  • New alarm now notifies users if external power to modem is lost (CCD401 only)