Our Sustainability Strategy

We are committed to continuously improving our sustainability practices in everything we do as we evolve and adapt in an ever-changing world. For us, sustainability is about leaving the world better off because Xylem exists.

We are constantly looking for new ways to integrate sustainability into our business strategy, develop powerful partnerships to drive change across the sector and reinvent the ways we empower our customers to solve global water challenges.

From our own operations and solutions to the numerous ways we impact communities around the world, sustainability is at the core of everything we do.

Our Customers


Our customers are our most fundamental partners in solving the world’s water and sustainability challenges. We partner to anticipate their needs with our broad product offerings and our application expertise.

By deploying our innovative technologies and solutions, our customers mitigate water scarcity, reduce water loss and optimize water systems to improve water affordability. Other solutions prevent stormwater pollution, predict and protect against flooding and lower greenhouse gas emissions to help communities and their water systems become more resilient to the impacts of climate change.

Our Company

Sustainability is key to operating a resilient and profitable company, running our business with integrity, minimizing our environmental footprint, ensuring the safety of our employees, constantly improving the quality of our products and promoting a culture of diversity, equity and inclusion.

Our Community

People around the world face a growing number of challenges to access reliable and safe sources of water. Through our innovative solutions, technical expertise, robust partnerships and youth engagement, our ability to build a global movement advancing water sustainability and stewardship has never been greater—and has never been more critical.

Materiality Matrix

In early 2021, we reassessed our Sustainability Materiality Matrix with input from a wide range of stakeholders. (More information on this process is detailed on page 9 of our 2022 Sustainability Report.)

We regularly monitor sustainability-related issues that may have material impact on the company and amend the matrix accordingly.

We apply the sustainability management criteria from Resource Transformation: Industrial Machinery & Goods specified by the Sustainability Accounting Standards Board (SASB) Materiality Map.

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Read more in our 2023 Sustainability report