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Strategic Account Manager

Sales | Carrollton, TX, United States
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Job Details

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots.

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Essential Duties/Principal Responsibilities:

  • Establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
  • Meets assigned targets for profitable sales volume and strategic business objectives in assigned accounts
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Enlists the support of sales, marketing, product management, engineering, operations and all other resources required on an as needed basis.
  • Closely coordinates company leadership and executive involvement with customer management as required.
  • Works closely with Customer Service to ensure customer satisfaction (positive net promoter score) and problem resolution is managed in a timely manner.

Additional Responsibilities:

(Manager to provide additional responsibilities that is more organization/BU specific.)

  • Contract negotiations with Strategic accounts and Strategic Channel partners.
  • Go to Market evaluation
  • Evaluating Channel Health
  • Ability to work in a non-structured environment
  • Meets assigned expectations for profitability.
  • Achieves strategic customer objectives defined by company management.
  • Completes strategic customer account plans that meet company standards.
  • Maintains high customer satisfaction ratings (positive net promoter score) that meet company requirements.

 

 

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Required Qualifications:

Minimal education & experience, essential skills & abilities and required license/certification to perform this job.

  • Four year college degree from an accredited institution
  • Minimum ten years of strategic sales experience in a business to business sales environment
  • Solid presentation skills with small, large and diverse groups
  • PC proficiency, CRM, CPQ and all relative Microsoft Suite products

 Preferred Qualifications:

  • Masters of Business and Administration

 Additional Information:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Light lifting (20-25 pounds), office environment
  • Ability to safely operate a company vehicle continuously for a minimum of 2 hours per day as needed
  • Regularly required to sit or stand, reach, bend and move about facility

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
  • Job Site: Intermittent exposure to jobsite conditions and hazards; petrochemical, refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc.  Intermittent exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise (to maximums of 95 decibels)

 

Standard weekly job hours:40+

 

Travel requirement:

  • This position requires extensive travel in North America with a minimum being 50%.
  • Some global travel maybe required.

  Other local requirement:

 Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees assigned to this position.  It shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Xylem reserves the right to modify this job description or require that other tasks be performed as required by the business or job circumstances. (for example, but not limited to, personnel changes, technical developments, business needs, etc).








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