Supplier Enablement Analyst

Operations | Charlotte, NC, United States
Job Details Apply
Job Details

We’re Hiring for a Supplier Enablement Analyst!  

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark

THE ROLE: The Supplier Enablement Analyst will execute the regional supplier enablement plan, in line with the roll out of the Coupa Source-to-Pay platform. This role is based in Charlotte, North Carolina and will be a hybrid role.  

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  

  • Execute the regional supplier enablement plan through close collaboration with Procurement and Finance functions.
  • Be the subject matter expert on Coupa supplier transmission methods and suitability by supplier type.
  • Lead suppliers through the cXML configuration process, including credential mapping, scenario testing and move-to-production.
  • Host supplier webinars to demonstrate best practise use of the Coupa Supplier Portal (CSP).
  • Support Procurement in the creation, testing, publish and on-going maintenance of e-Catalogs.
  • Troubleshoot transmission failures and ensure stakeholders are kept informed of resolution progress.
  • Create and maintain supplier enablement user guides/FAQs/test scripts.
  • Manage supplier communications via the central queries inbox.
  • Report on enablement progress through maintenance of the central enablement tracker.


  • Bachelors degree in Business, Supply Chain or Technical engineering.
  • At least two years of related procurement and/or supply chain experience.
  • Experience of using Coupa or similar Source-to-Pay tool.
  • Experience of working with cXML, or similar XML standard.
  • Fluent in oral and written English.
  • Strong numerical and analytical skills.
  • Strong communication and change management skills.
  • Must be able to travel to the office in Charlotte at least 1 day per week.
  • Ability to travel, maximum 10%. Tavel will mainly be domestic with possibility for international travel.

Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.   

Join the global Xylem team today!  Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. 

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position.  Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.  Xylem reserves the right to modify this job description or assign other duties to this position as needed. 


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