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IDENTIFY AND RESOLVE CAUSES OF APPARENT WATER LOSS

Apparent water loss is water that has been consumed but not billed. Around the world, this type of loss equates to millions of dollars in lost revenue for water utilities each year, and sometimes an increase in penalties from failing to meet water regulatory requirements. Utilities also struggle with the management of meter stock and billing practices to address apparent losses. To prevent and resolve these issues, utilities must be able to identify the root causes of their apparent loss.

 

ISOLATE THE CAUSES OF APPARENT WATER LOSS

Xylem Revenue Locator empowers utilities to reduce apparent water loss and reclaim lost revenue by addressing key metering inaccuracies: under-registration, read errors and inappropriate meter sizing.

OPTIMIZE METER PERFORMANCE

Continuously analyze data and train machine learning models to detect and locate under-performing meters.

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TRACK REPLACEMENT PROGRAM IMPACT

Quantifying volume and revenue loss at-scale on a meter-by-meter basis to track effectiveness of replacement program.

“WE WERE SURPRISED ON MANY FRONTS, ESPECIALLY THAT METER UNDER-REGISTRATION WAS OUR BIGGEST ISSUE AND THE ANALYTICS IDENTIFIED 'RED FLAGS' THAT WILL COST US OVER $4 MILLION IN LOST REVENUE IF WE DON’T TAKE ACTION.”

- Utilities Manager, Orange County, CA

READ THE CASE STUDY

LET’S SEE HOW UNLOCKING DATA CAN OPTIMIZE METER MANAGEMENT AND RECLAIM LOST REVENUE

Data-informed analytics are revolutionizing meter management and utilities are adopting this approach to improve their meter stock management and optimize their utility revenue.

WHY CHOOSE REVENUE LOCATOR

An accurate metering program is the most successful way to prevent revenue loss. Through its machine learning analytics platform, Xylem Revenue Locator offers an intelligence-based, data-driven method for recovering up to 1.5% of a utility’s annual top line revenue. To date, our software has analyzed over one million meters and identified an estimated four billion gallons of apparent water loss equal to $31 million in unbilled revenue.

  • Prioritize meter investigation - Pinpoint meter issues and causes of apparent loss to determine appropriate interventions that can save money.
  • Reduce random sampling - Eliminate sampling and testing practices that inaccurately predict failure based on age.
  • Avoid premature meter replacement - Get more mileage out of existing meters by identifying the need for replacements based on asset performance.
  • Save time and money - Reduce the frequency of work orders.
ADVANCED METER MANAGEMENT TECHNOLOGY LEADS TO TRANSFORMATIVE OUTCOMES

ADVANCED METER MANAGEMENT TECHNOLOGY LEADS TO TRANSFORMATIVE OUTCOMES

The journey to becoming a utility of the future starts with leading-edge solutions that help unlock your system’s capabilities — only Xylem can unite technology, expertise and global water leadership in a single partnership.

By continuously aggregating data from multiple sources and translating that data into actionable intelligence, Xylem Revenue Locator gives utilities the capabilities to effectively prioritize field maintenance activities, implement efficient meter testing and replacement programs, and maximize revenue recovery.

“BY LEVERAGING THIS PIONEERING TECHNOLOGY, CCWA IS NOW RECEIVING POWERFUL DATA ON APPARENT WATER LOSS ISSUES, ENABLING US TO PRIORITIZE ACTION, CAPITALIZE ON REVENUE ENHANCEMENT, AND ENHANCE BUSINESS PROCESS EFFICIENCY AND CUSTOMER CARE.”

- General Manager, Clayton County Water Authority, GA

READ THE CASE STUDY

LET'S GET STARTED

A discovery project is a low-investment opportunity to illuminate a path to transformation outcomes and empowers utility leaders to articulate the value of a Xylem partnership.

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STEP 1

VISIBILITY AND VISUALIZATION OF YOUR NETWORK DATA

We conduct a collaborative review to identify your critical system pain points and determine the metrics that will be used to track benefits across your network.

STEP 2

ROADMAP TO ACHIEVE OUTCOMES

We use your existing data to analyze the performance of your systems and identify opportunities to operate your water network more efficiently and at a lower cost.

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STEP 3

QUANTIFIABLE ROI OF ONGOING PARTNERSHIP

Through a collaborative workshop we provide a data-driven presentation and discuss our analysis. The outcome is a prioritized set of recommendations and practical next steps to reduce failures, leakage and non-revenue water.

LET'S TALK
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LET'S TALK

Start making data-driven informed decisions on asset reliability and pipe prioritization.

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