Service Supervisor

Operations | Kalgoorlie, Australia, Australia
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Job Details

Xylem is a water technology provider with one mission: to help our customers solve water through the power of technology and expertise.

Our Mission; let’s create a world that is more water-secure and sustainable for all. Let’s work together and lead the way.

Our branch located in Kalgoorlie, WA has an exciting opportunity for a customer focused, results driven Service Supervisor to lead and build the team to deliver Xylem's promise of quality, customer satisfaction and service excellence.  

As the Service Supervisor you will work and lead the team to profitably grow our service and rental business by:

  • Providing strong leadership to motivated branch service staff
  • Supporting and assisting the sales team to increase new sales for service
  • Ensuring the Rental fleet is serviced and well maintained
  • Arranging and scheduling service and emergency work on pumping and associated equipment at customer premises and in the workshop
  • Scheduling invoices, credit applications and requests for new suppliers and warranty work in conjunction with the service coordinator
  • Facilitating daily kick off meetings and monthly tool box talks, involving Service/Workshop personnel with a safety first mindset
  • Providing timely and accurate advice and support to staff and customers on service, workshop and product related issues 
  • Ensuring that the workshop and service area is maintained in an environmentally safe and organized manner and ensures that all equipment and tools are maintained and used to standards required.

You are a passionate people leader with demonstrated leadership experience, hold a trade certificate (mechanical/electrical) with a pump/engineering background (preferably working with mining or water/wastewater).  The successful candidate will have a strong mechanical/electrical aptitude, excellent problem solving skills and superior communication skills, along with a drive to exceed expectations. 

Join our team and be rewarded with generous employee benefits, the opportunity to join Xylems volunteer program “Watermark”.  Apply Now, bring your energy and lead a team that is passionate, positive and love what they do on the journey to solve water!!

Apply Now