Webinar: How Grand Rapids, Michigan Utilized Real-Time Decision Intelligence To Eliminate Sewer Overflows

Webinar: How Grand Rapids, Michigan Utilized Real-Time Decision Intelligence To Eliminate Sewer Overflows

After finishing retrofitting its combined sewer overflow system to a separate sanitary and stormwater system, the City of Grand Rapids needed to get a better understanding of the infiltration and inflow to ensure compliance that allowed them zero overflow events of any kind, except as part of a wet weather event of a magnitude in excess of a 24-hour, 25-year storm.

This webinar will discuss how real-time decision support and digital modeling empowered the City of Grand Rapids, Michigan to solve their sewer overflows as well as reduce their inflow and infiltration challenge. Learn how Xylem Vue powered by GoAigua's SSO/CSO Prediction and Prevention is being utilized by the City to certify performance of their sanitary system in the final phase of the Wet Weather Correction Program for the Michigan Department of Environment, Great Lakes, and Energy (EGLE) regulators — a project that not only allowed them to improve system performance and customer service, but reduced the CapEx required to do so from the original estimate of $1 billion down to $30-50 million.



Nicole Pasch
Client Solutions Manager

Nicole Pasch is a Client Solutions Manager for Xylem where she works in the Great Lakes region to deliver digital solutions to the most pressing utility challenges. Nicole previously worked for the City of Grand Rapids, Michigan for 14 years and served last in the role of Acting Assistant Environmental Services Manager over the areas of wastewater, stormwater, air quality, energy, lighting, and communications. Nicole’s work inside the utility was focused on driving an integrated, advanced, and innovative utility, by utilizing real-time digital solutions to advance the way the utility worked today and into the future, under the vision that a connected utility builds a connected community. Nicole holds an MBA from Cornerstone University and a bachelor’s degree in Environmental Biology and Zoology from Michigan State University. 



Mike Staal
Project Manager, Environmental Services Department
City of Grand Rapids