Use Priority Messaging for Critical Issue Response
Contact and mobilize personnel automatically at the first sign of trouble. Alert Manager improves event response time by instantly communicating alarms to utility personnel by SMS text, email or phone. Automate alerts for AMI, SCADA and other network systems for improved customer service and system reliability. Alert Manager can also escalate issues and contact other key personnel, such as public safety officials, for greater visibility or when you need additional resources.
In addition to improved response time, Alert Manager can also help you manage key performance metrics such as System Average Interruption Frequency Index (SAIFI) and Customer Average Interruption Frequency Index (CAIFI).
Delivered via a secure, cloud-based platform, Alert Manager is accessible on any device (PC, tablet, mobile phone, etc.). The application collects data from a variety of systems to provide the information that your utility needs.
Alert Manager may be purchased a la carte or as part of a customized suite of Sensus Analytics applications for water and energy utilities.
Benefits to you
- Improves system reliability and customer satisfaction
- Improves key performance metrics like CAIFI and SAIFI
- Shortens response time
- Quickly communicates data to key personnel
- Escalates issues for greater visibility
- Immediate notification via SMS/Text, email and/or phone call
- System-wide data collection and troubleshooting
- Secure, cloud-based platform
- Compatible with any AMI or AMR system
For more information about this product, download the data sheet.