The Avensor application currently only supports Google Chrome.

Check that you have added a device in the station.

Please check that you have created a call list that is associated to your station. Please also verify that the users in the call list have correct phone numbers for SMS notification.

It means that either the station has lost its mobile connection or that the CCD has no power.

It means that the device is not communicating with the CCD. The communication cable might not be installed correctly, or the settings in the application or the device is not correct (wrong Modbus address or other communication link parameters).

Yes, you have to acknowledge the alarm in the pump controller.

If you go to the alarm tab and look at the top right you can enable and disable various filters in order to active or also ceased alarms.

To connect any device with a digital signal, you need to make sure that there is a +24 V signal.

• Active high: an alarm is raised when the digital input is supplied with 24V DC.
• Active low: an alarm is raised when the digital input is not supplied with 24V DC.

CCD301 RS232/RS485 communication parameters supported:

• Baudrate: 9600, 14400, 19200, 38400, 57600, 115200
• Databits: 7, 8
• Stopbits: 1, 2
• Parity: NONE, EVEN, ODD
• Modbus : 1-247

• Only one communication interface (RS232, RS485 or Ethernet) can be used and all devices that are connected to that interface must use the same communication parameters except modbus address (e.g. baudrate, stopbits).
• All devices that are attached to the modem must be of the same type (with exception of Seneca where you can use any of the supported Seneca-type devices).
• Digital Input can be used regardless of any other devices or sensors.
• Analog Input can be used regardless of any other devices or digital signals.

Additional Information from the Avensor User Guide:

• Compatible Devices

1. Ideally use the Low-Profile Roof Mounted GSM antenna
2. Antennas shall always be placed as far away as possible from metal or concrete surface. 20 cm is the ideal clearance and 2 cm is the minimum. Also, place the antenna away from any radio or EMC source.
3. A suitable mounting point shall be identified for each installation. Signal strength can be viewed in the Avensor application.
4. The antenna cable lengths shall be kept as short as possible and the cables shall be allowed to run their full length and not be coiled up. This can cause interference and cross talk. This also includes not folding unused cable back on top of itself. The cable installation shall be done as far away from any other active electronics as possible, max 10 m.
5. The SMA antenna connectors shall be tightened with min 0.35 Nm and max 0.55 Nm.