Service Shop Technician

Operations | Indianapolis, IN, United States
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We're Hiring for a Service Shop Technician!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! 


THE ROLE: The Service Shop Technician will be responsible for troubleshooting, maintaining, servicing, and repairing pumping and support equipment in a safe and efficient manner in the shop or at a customer job site.  We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.  Xylem will provide paid training for CDL upgrades (if applicable). 



CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.   

  • Perform routine inspections, preventative maintenance and servicing as directed on Xylem equipment.
  • Install / wire and test new pump test panel for electric (Flygt) pumps.
  • Troubleshoot electrical systems and pump problems.
  • Rebuild pumps, service contracts, complete start up, field trouble shooting and repair, replace / install pumps.
  • Perform inspection of Xylem equipment for possible damages; diagnose damages; report damages to Service Manager.
  • Perform diagnostic checks using computer technology.
  • Perform related duties as assigned.
  • Participation in Xylem Watermark volunteer activities
  • Assist Godwin - pickup, delivery and setup, off rent and service diesel pumps, off rent, service and rebuild electric pumps, match / size / wire panels for rental pumps, set parameters, connect VFD to pump and test before shipping to rent.



Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Two to three years of experience and/or training or combination of education, training and experience
  • Valid driver’s license with good driving record
  • Commercial Driver License B - Preferred
  • Diagnosing basic mechanical problems
  • General DC electric and circuit testing skills
  • Safety practices and procedures
  • Basic mechanical aptitude




In this role, the working environment may be frequently outdoors, weather extremities, use of PPE, exposures to hazardous material, loud noise, etc. and the physical demands may include but not limited to {regularly sitting, standing, lifting up to 50 lbs.   In addition, this role may require frequent travel to customer sites and on-call as a regular part of the job. 

Standard weekly job hours: 40 hours




The estimated salary range for this position is $25.00 - $32.00 per hour. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.  


Join the global Xylem team today!  Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. 


Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position.  Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.  Xylem reserves the right to modify this job description or assign other duties to this position as needed.


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