Preventative Maintenance Agreement

Smoother operations ahead.

Delivering on the promise of safe, compliant, always operational water is more challenging than ever across all sectors and water applications.

From severe weather and outdated infrastructure to a lack of expertise and staffing shortages, today’s obstacles often lead to unpredictable breakdowns, reactive maintenance and unforeseen costly repairs.

A Preventative Maintenance Agreement (PMA) with Xylem provides proactive, expert equipment maintenance services, regardless of the manufacturer, tailored to your needs and budget.

Opt in to peace of mind.

Renewed confidence in your operations comes standard with a Xylem PMA. Here’s why:

• Minimize unpredictable interruptions
• Lower total cost of ownership and enhance sustainability
• Predictable maintenance costs
• Manufacturer-agnostic service
• Expertise on demand

On your side and at your service

Available for pumps and mixers

Flexible service plans

Choose from standard service plans that start with at least one visit per year, or customize further to match your specific needs and application requirements. Each plan is expertly designed with tailored visit frequencies and service options, ensuring you receive the precise support you need. 

Exclusive discounts

Secure additional savings on spare parts.

Access to genuine Xylem spare parts

A comprehensive range of genuine spare parts meticulously designed to optimize your equipment’s performance and longevity.

Service supplies and support

Consumables like glycol, o-rings, oil, and grease are included at extra cost. Our Vehicles carry repair kits and necessary supplies for onsite maintenance to help avoid additional expenses. 

Support access

Enjoy dedicated assistance from the Xylem support team

Buying new Xylem equipment? Add a PMA to extend its warranty automatically.